Innate > Implementation Project Methodology > Details of Services Provided

Proof of concept

Workshop session

Workshop sessions where we show you how the software can be configured to best meet particular requirements, often with your sample data.

Workshop

Review requirements and plan the project

Understand requirements in terms of your roles and responsibilities and the business process rules. Scope the implementation project and prepare the implementation plan.

Pilot

Configure for user testing in a small group

We configure the software to best suit your requirements and train users for testing and feedback, generally within a small group.

Rollout

Review pilot prior to user training and roll out

This stage refines the system configuration based on feedback from the pilot, prior to user training and roll out.

Our implementation services for Innate resource management software include:

Managing the implementation project
System installation and configuration
Technical and user training to make the client self sufficient
Report writing
Managed data exchange with other systems, typically Accounts and HR

After implementation your Innate sales executive manages the ongoing relationship and our support team provides first class technical support. Our support process reliably handles client issues and the support site provides technical information and product updates.

For more information, click here to view our Implementing Innate Resource Management Software document.

Services

How we implement Innate Resource Management Software